A: FTP transfers can be accomplished a number of ways. The most common method
relies on a 3rd party software package, often referred to as an "FTP client". Some web browsers including
Internet Explorer can also accommodate FTP transfers.
A: An FTP Client is software that is designed to transfer files back-and-forth
between two computers over the Internet. It needs to be installed on your computer and can only be used with
a live connection to the Internet. Most FTP client software packages use a two-pane design. The pane on the
left displays the files on your computer (Local) and the pane on the right displays the files on your SwapDrive account (Remote).
File transfers are as easy as dragging-and-dropping files from your computer into the
Remote area of the FTP tool or by highlighting a file and clicking one of the direction arrows located
between the panes.
Q: What information do I need to provide to the FTP client?
A: There are many FTP applications available for computers, including Macintosh
and Linux-based systems. Although the interfaces vary somewhat on the various software programs, the
information you are required to enter generally includes the following items:
HOST NAME/ADDRESS: ftp.swapdrive.com HOST TYPE: Automatic Detect UserID: Your SwapDrive Username (Example: company.com/johndoe) PASSWORD: Your SwapDrive Password
A: If you are working on a PC and using Internet Explorer (version 5 or later) you
may FTP through your browser. You must first adjust your Internet Explorer setting so that you can view
files and folders using FTP:
1. Select Internet Options from Internet Explorer's Tools menu.
2. Choose the Advanced tab.
3. Under the Browsing menu verify that Enable Folder View For FTP Sites is selected.
Enter your FTP address into the Internet Explorer address line (Contact your system administrator
for your FTP address). You will see a pop-up error message. Click through this message and select Login As
from the File menu.
Enter the following information into the available fields:
Username: Your SwapDrive account username Password: Your SwapDrive account password DO NOT select Login Anonymously or Save Password
Press Login, you will see your files and folders displayed. You may manipulate
your file and folders in this screen using all normal Windows functionalities.
